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REFUNDS ON BOOKINGS

In the event a member cancels attendance at a trip, the deposit is not refundable unless the trip is at maximum numbers with a waiting list and a replacement participant takes up the booking. The refund will only be made once the replacement’s deposit has been received.

Partial refunds of the remainder of the cost of a trip may be due if the cancellation results in identifiable cost savings, but only if the minimum viable numbers for the trip have been achieved.

Where there are multiple cancellations, any amounts due will be pro-rata. For this reason, any partial refunds due will only be made
after the trip has taken place.

If the Management Committee judges it necessary or advisory to cancel a trip then a partial refund of amounts paid by members will be made, after deducting costs already incurred or committed and any bank charges or currency losses.  If the amount of the refund is under £25 then it will instead be treated as a donation, to reduce administrative work by volunteer members. This is in line with the nature of MPG being a mutual support group of members and not a commercial tour operator. Members will remain responsible for all personal costs which they may have incurred in relation to a cancelled trip, e.g. travel insurance and flight costs

The MC reserves the right to exercise discretion in individual cases.
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Full details are available here


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